CBDM Provisions Due to COVID-19

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Updated April 14, 2021 | Due to the current COVID-19 pandemic and the unprecedented challenges our profession is now dealing with, CBDM is pleased to announce that they have made some policy provisions. Please see below for information regarding exam registration and recertification policy updates.

CBDM Credentialing Exam Registration and Test Windows

The PSI Test Center site list (https://www.psionline.com/openings), shows site name, address, and status (open, closed, etc.) for the site.Note that some Test Centers may be operating at reduced capacity to accommodate local orders and guidelines for social distancing requirements, etc. Please check this list to make sure the Test Center is available to schedule your exam as well as to complete your exam as scheduled. Approved exam candidates may schedule or reschedule their exam in accordance with CBDM policy. Scheduling will be on a first-come, first-served basis. 

Important Information from PSI and CBDM

PSI is continuing to monitor the latest developments associated with the global spread of Coronavirus -COVID-19. To ensure the safety of its employees and the candidates, since the outbreak began, PSI has strictly adhered to the latest safety procedures based various international, state, and local Orders and guidelines and CDC recommendations. 

If you have COVID-19 symptoms, are positive for COVID-19 or have been in recent contact with someone diagnosed with COVID-19; contact PSI to discuss what options may be available regarding your appointment by emailing examschedule@psionline.com  or reschedule online (www.psionline.com/test-takers/).

The following information represents the latest updates on the reopening of PSI’s owned and operated testing sites as of this review:

  • You have the option of wearing a facemask or not. If you choose to wear a facemask, bring your own to the test site.
  • You may wear gloves during the duration of your test. Gloves will be examined during the check-in and check-out security process.
  • You are required to discard facemasks and gloves outside of the PSI test site in a safe and sanitary manner.
  • To create a safe distance around Test Center Administrators and in lobby areas, test takers may be asked to wait outside of the building for a brief period during check in.
  • Testing equipment will be wiped down thoroughly with antibacterial wipes.
  • High-touch areas, including but not limited to keyboards, desktops, chair handles, check-in stations, door handles, and writing instruments are sanitized after each use.

For more information about PSI Test Center policy and procedures, view PSI's FAQ document (www.psionline.com/covid-19/faq) related to operations due to COVID-19 impact. 

Watch your e-mails for updates to CBDM policies or other matters regarding the CBDM Certification Program (don't forget to check your spam e-mail folder). You may also contact CBDM at exam@CBDMonline.org or 800.323.1908, select option 1 (Monday - Friday 8:00 a.m. - 5:00 p.m. CT).