CE Audit FAQ

Q: What is the purpose of the CE audit?

A: The audit and all CBDM policies are designed to uphold the integrity of the credential and help CDMs gain a professional edge with continuing education.

Q: How are individuals selected for the CE audit?

A:  CDM, CFPP credential holders whose three-year recertification period ended and have reported the minimum requirement of 45 CE hours, including nine CE hours in Sanitation and Safety and beginning June 1, 2019, one CE hour in Professional Ethics, are randomly selected.  All credential holders who report less than the minimum required CE hours are automatically selected for the CE audit.

Q: What is my status during the CE audit?

A: During the audit process, certified status will remain active as long as annual certification maintenance fees are paid up to date.

Q: How can I check how many CE hours I have reported?

A: Log in to your profile online at www.CBDMonline.org and select “My Certification” in the menu options. You will see the CE activity that you reported and the required documentation that you uploaded. You will also see your dates for your current three-year recertification period.

Q: What happens if I am unable to provide all the documentation needed for the audit?

A: Credential holders who failed to keep documentation should do their best to obtain it from the program provider/sponsor and electronically upload the required documentation to validate their attendance/participation in an educational program. If unable to obtain and upload the required documentation via the My Certification page, you will need to attend new educational programs to make up the difference for educational programs for which the required documentation is missing.

Q:  What documents are acceptable as proof?

A:  Required documentation varies by education program type and can include certificates of attendance, program materials, or other information provided by the program sponsor that verify program date, length, subject matter and hours awarded (agenda, program outline, handouts, meeting summary, or meeting transcript). Additional required documentation may include a brief summary of purpose and evaluation of what you learned and how it applies to the industry. Refer to page 7 of the CBDM Guide To Maintaining Your CDM, CFPP Credential for more details.

Q:  How do I submit required documentation for the CE activities?

A: Effective June 1, 2019, CDMs are required to submit all CE hours electronically and upload required documentation via the My Certification page by the end of their three-year recertification period.  Physical, e-mailed, or faxed documentation sent to CBDM will not be accepted or returned. Individuals selected for the CE audit will receive e-mail communication from CBDM (to the e-mail address on file in their record) on required actions. It is the credential holder's responsibility to ensure that all contact information in their ANFP record is current and accurate. ANFP and CBDM are not responsible for missed communications due to inaccurate e-mail or mailing addresses, or for e-mail messages not accessed from a Spam folder.

To ensure CE activities are recognized and recorded to your record, please do not submit CE activities until at least 24 hours after your certification has been activated or reinstated.

  1. Log in at www.CBDMonline.org
  2. Under "My Account Links," go to “My Certification”.
  3. Select “Report CE”.
  4. Complete all pertinent fields for your CE activity. If it is a Prior Approved program, be sure to select “Prior Approved” for the program type and enter the CBDM approved provider number that is on your certificate of completion. Provide all other requested information.
  5. Select "Add Document." Upload all required documentation as specified. For Prior Approved programs, you will need to upload the certificate of completion. Select "Save" after uploading each document.
  6. Select “Report” after uploading the documents for all CE activities reported. "Submitted " status will show for all CE hours submitted and documentation uploaded electronically.
  7. Continue this process for each CE activity that you submit. 

Q: What happens if the CE hours I reported are not accepted?

A: Credential holders in audit who are eligible for and are granted an extension will be given up to 90 days (November 30) to make up the CE hours that are deemed unacceptable. These hours must be reported and required documentation uploaded via the My Certification page by November 30. The CE record will be audited again. If audit requirements are not met by November 30, your certification will be terminated. To be certified again, you must meet the current eligibility requirements, submit an exam application with fees for review and approval, and pass the CDM Credentialing Exam. 

Q: What happens if I lose my credential?

A: Individuals who fail the audit and lose their credential must qualify for the exam under a current pathway of eligibility, submit an exam application with fees for review and approval, and pass the CDM Credentialing Exam to be eligible to become certified as a CDM, CFPP again.

Q: Will my employer be notified of my status?

A: CBDM will not proactively notify employers of CDM credentials at any time. However, employers may become aware of your status via our online verification system.

Q: Will my employer be notified if I am being audited?

A: Employers will not be notified by CBDM and certified status will remain active during the audit as long as certification fees are paid up to date.

Q: Who can I speak with about the process if I disagree with the outcome of the CE audit?

A: You may appeal the decision and must do so within 15 days of the e-mailed notice of audit outcome. Submit your appeal in writing to the CBDM for review and consideration. Provide detailed information that presents a compelling case for why you would like the CBDM to reconsider their decision.


CBDM Appeals
406 Surrey Woods Dr.
St. Charles, IL 60174

Q:  What if I pay my dues and certification fees, but I don’t pass the CE audit?

A: Certified individuals who do not pass the audit will be refunded their current year certification fees about 60 days after the audit process is finalized.

Q: Will I lose my job for not having the CDM, CFPP credential?

A: This depends on state regulations and requirements of your employer.