Maintain Your Credentials

CE Audit FAQ

Q:  What is the purpose of the audit?

A:  The audit and all CBDM policies are designed to uphold the integrity of the credential, and help CDMs gain a professional edge with continuing education.

Q:  How are individuals selected for the audit?

A:  Credential holders that are at the end of their three-year cycle and have reported the minimum requirement of 45 CEs, including nine in Sanitation and Food Safety, are randomly selected; however, ALL credential holders that report less than the minimum required CE hours are selected for the audit.

Q:  What is my status during the CE audit?

A:  During the audit process certified status will remain active.

Q:  How can I check how many CEs I have reported?

A:  Log in to your profile online at www.CBDMonline.org and select “My Certification” in the menu options on the left. You will see the CE activity that has been reported.

Q:  What happens if I am unable to provide all the documentation needed for the audit?

A:  Credential holders that failed to keep documentation should do their best to obtain the necessary documentation to validate their attendance/participation in an educational session. If unable to produce proper documentation, the individual will need to attend new educational sessions to make up the difference for educational sessions for which documentation is missing.

Q:  Can I get an extension on CEs if I am approaching the three-year deadline?

A:  Credential holders should do their best to obtain and report the minimum required CE hours by the end of their three-year cycle. Those that do not obtain and report the minimum requirement of CEs will be subject to audit and will then be given an extension up to 90 days (November 30), to obtain, report, and provide documentation for all activities reported. Extensions will not be provided prior to the May 31 deadline.

Q:  I am unable to meet the CE requirements by May 31 due to an unfortunate life event. What are my options?

A:  Credential holders should do their best to obtain and report the minimum required CE hours by the end of their three-year cycle. If there are extenuating circumstances beyond your control that prevent you from meeting requirements, please notify the CBDM with details of your particular situation immediately. Each case will be reviewed and considered by the board. Inquiries can be sent to CBDM via e-mail info@CBDMonline.org or by mail to CBDM, 406 Surrey Woods Dr. St. Charles, IL  60174.

Q:  What documents are acceptable as proof?

A:  Verifiable documentation can include certificates of attendance, program materials, or other information provided by the program sponsor that verify program date, length, and subject matter (agenda, program outline, handouts, meeting summary, or meeting transcript). Refer to page 6 of the CBDM Guide To Maintaining Your CDM®|CFPP® Credentials for more details.

Q:  Where do I send my documentation during the audit?

A:  The preferred method of submitting documentation is via upload in the “My Certification” area of the user profile. Individuals selected for the audit will receive clear instructions on where and how to provide documentation. To view a how-to tutorial on how to upload documents in your profile, click here.

Credential holders can also use other alternatives such as e-mail, mail or fax. Please refrain from sending multiple communications to CBDM and send one communication with all documentation.

Q:  What happens if the CEs I provided are not accepted?

A:  Credential holders will be given up to 90 days (November 30) to make up the CE hours that are deemed unacceptable.

Q:  What happens if I lose my credential?

A:  Individuals that lose their credential must retake and pass the CDM credentialing exam to become certified as a CDM,CFPP again.

Q:  Will my employer be notified of my status?

A:  CBDM will not proactively notify employers of CDM credentials at any time. However, employers may become aware of your status via our online verification system.

Q:  Will my employer be notified if I am being audited?

A:  Employers will not be notified by CBDM and certified status will remain active during the audit.

Q:  Who can I talk to about the process if I disagree with the outcome of the audit?

A:  Submit your concerns in writing to the CBDM Appeals Committee for review and consideration. E-mail: info@CBDMonline.org (Attention: CBDM Appeals Committee) Mail: CBDM, 406 Surrey Woods Dr., St. Charles, IL 60174

Q:  What if I pay my dues and certification fees, but I don’t pass the audit?

A:  Certified individuals that do not pass the audit will be refunded their certification fees once the audit process is finalized.

Q:  Will I lose my job for not having a credential?

A:  This depends on state regulations and requirements of your employer.